Cultural differences: how do the Dutch, Americans and Ukrainians treat their clients?

I believe in the statement in Covey’s book of 7 habits: “Treat your people like you want them to treat your best clients”. This way you can get any person of any culture to understand how you want them to treat your clients. This blog tells how I see the Dutch, American and Ukrainian culture make their people treat their clients in a certain way.

I hope the blog will help managers to deal better with issues related to offshoring units in the Ukraine. At the same time I hope that Dutch politicians will see my worries for the Dutch society. Btw, the blog is long, sorry for that.

Cultural differences #2 - Having fun in US part one

I always have fun in the US, so much to do, so much to eat, so much to see …

Cultural differences # 1 - Doing business in Germany

Maybe it’s because the conditions of cheap transportation, food and drinks allow the Germans to have more real social contacts and have less time for online contacts. If that’s the case imho many of us should visit Germany more …

Enterprise 2.0: mature business communities can control itself #2

Enjoy the blogs of your colleagues and do not fear the honesty, but rather try to understand what your colleagues are saying and figure out what you need to do to really fix the underlying issue.

I would rather have cultural differences!

Willing people of different cultures, who want to have success together, can be more open towards each other as the lack of similar background brings up the necessity of communication. Working and living in multi cultural environments can really boost up social and communication skills.