Cultural differences: how do the Dutch, Americans and Ukrainians treat their clients?

I believe in the statement in Covey’s book of 7 habits: “Treat your people like you want them to treat your best clients”. This way you can get any person of any culture to understand how you want them to treat your clients. This blog tells how I see the Dutch, American and Ukrainian culture make their people treat their clients in a certain way.

I hope the blog will help managers to deal better with issues related to offshoring units in the Ukraine. At the same time I hope that Dutch politicians will see my worries for the Dutch society. Btw, the blog is long, sorry for that.

How to make Enterprise 2.0 concrete and to define result expectations, to justify the necessary investments?

Enterprise 2.0 needs to become more concrete, expectations, results. This article tells about how Enterprsie 2.0 ideas really can work when international collaboration becomes a vision and even a necessity.

Enterprise 2.0 - Enterprise needs pioneers who get it!

What can Enterprises do to change society if they would use the same Web 2.0 tools to make their professionals really work together achieve longterm, enduring and big successes.

Enterprise 2.0: mature business communities can control itself #2

Enjoy the blogs of your colleagues and do not fear the honesty, but rather try to understand what your colleagues are saying and figure out what you need to do to really fix the underlying issue.

IT managers - let the Web 2.0 help you to make faster decisions and save money on POC’s and long investigations

IT manager; let developers and architects from all over the world help you …

Enterprise 2.0 helps to manage, but managers should lead by example!

So Enterprise, if the man or women who is leading your Enterprise 2.0 strategy doesn’t blog, only uses LinkedIn for their profile and network and doesn’t have a profile on Facebook (or any local community), then it’s time to reconsider the position

Enterprise 2.0: mature business communities can control itself

Every day I check the changes on the wiki of Componence to see what my team members added to our corporate knowledge base. And last week it finally happened; a post was made that made doubt whether Web 2.0 concepts like wiki were really that good.
The post was ‘What is the goal of Componence?’ and [...]