Cultural differences: how do the Dutch, Americans and Ukrainians treat their clients?

Posted on May 28, 2008. Filed under: cultural differences, international collaboration, management | Tags: American culture, cultural differences, Dutch culture, people, Ukrainian culture |

I believe in the statement in Covey’s book of 7 habits: “Treat your people like you want them to treat your best clients”. This way you can get any person of any culture to understand how you want them to treat your clients. This blog tells how I see the Dutch, American and Ukrainian culture make their people treat their clients in a certain way.

I hope the blog will help managers to deal better with issues related to offshoring units in the Ukraine. At the same time I hope that Dutch politicians will see my worries for the Dutch society. Btw, the blog is long, sorry for that.